Our Professionals

Chief Executive Officer

Ray possesses over 25 years of experience in healthcare revenue cycle management in both the hospital and payer environment. HBS is his third start-up company as a founding executive. In 2002, Ray created HBS with his vision of what defines a true revenue cycle consulting company. He believed that what healthcare providers needed went far beyond a traditional collection agency service. Therefore, Ray developed HBS as a denial management and transitional outsourcing company.

This innovative business model would transcend the simple service of recovering revenue and, instead, bring the healthcare provider and their staff the knowledge and skills that are so critical to “in-house” denial management. Prior to HBS, Ray became well known during his tenure as the State of Florida regional administrator of behavioral healthcare and remains active serving on various boards in the behavioral healthcare arena.

VP of Operations

Ms. Khan is a healthcare executive with over 25 years of revenue cycle management experience specializing in denials management and reduction, cash optimization, and systems implementation. She has successfully managed CBO staff for large, multi-specialty facilities directing revenue cycle-related processes including; billing and collections, coding, cash applications, A/R management, monthly productivity and reporting, and HIPAA Compliance. Ms. Khan has led to the development of quality and productivity initiatives to improve department efficiencies and workflow. Ms. Khan attended DePaul University and is a Certified Professional Coder (AAPC) and a Certified Revenue Cycle Executive (AAHAM).